Welcome to ATC Carpet and Furniture's FAQs page! Here, we’ve gathered the most common questions our customers ask about our installation services, covering everything from flooring and furniture to blinds and wall panels. If you have a question that isn’t answered below, feel free to contact us directly—we’re here to help!
General Installation Services
Q: What types of installation services do you offer?
A: We provide a wide range of installation services, including flooring installation, furniture assembly, blinds installation, and wall panel installation. Our experienced team is equipped to handle both residential and commercial projects with precision and care.
Q: How do I schedule an installation?
A: You can schedule an installation by contacting us via phone, email, or through our website's contact form. We'll arrange a consultation to discuss your needs and set up an installation date that works best for you.
Q: Do you offer free consultations and estimates?
A: Yes, we offer free consultations and detailed estimates for all our installation services. During the consultation, we’ll assess your space and provide recommendations to meet your specific needs.
Q: How long will my installation take?
A: Installation times vary depending on the type of service:
- Flooring installations typically take 1-5 days depending on the material and area size.
- Furniture assembly usually takes a few hours, depending on the complexity.
- Blinds installations take 1-2 hours per room on average.
- Wall panel installations can take 1-2 days depending on the size and design.
We’ll provide a more precise timeline during your consultation.
Q: Are your installers certified and insured?
A: Yes, all our installers are fully certified, trained, and insured. We ensure that every job is completed to the highest professional standards.
Flooring Installation
Q: What types of flooring do you install?
A: We specialize in installing:
- SPC (Stone Plastic Composite) Flooring
- Hardwood Flooring
- Laminate Flooring
- Vinyl and Luxury Vinyl Planks
- Ceramic and Porcelain Tiles
- Carpet
-
Artificial Grass
We can help you choose the best flooring material for your space based on your preferences and requirements.
Q: Do you offer eco-friendly flooring options?
A: Yes, we offer several eco-friendly flooring solutions such as bamboo, cork, reclaimed wood, and low-VOC materials. These are sustainable choices that are stylish, durable, and contribute to a healthier environment.
Q: How do I prepare for flooring installation?
A: To prepare for installation, we recommend:
- Removing all furniture and personal items from the area.
- Ensuring easy access to the space for our team.
- Letting us know if there are any special considerations we should be aware of.
Q: What is your warranty on flooring installations?
A: We offer a 1-year warranty on installation workmanship, ensuring the quality of our service. Additionally, most flooring products come with a manufacturer’s warranty ranging from 10 years to lifetime coverage. We’ll provide specific warranty details based on your chosen materials.
Furniture Installation
Q: What types of furniture do you install?
A: We install a variety of furniture, including:
- Office furniture (desks, chairs, workstations)
- Living room sets (sofas, coffee tables, entertainment units)
- Bedroom furniture (beds, wardrobes, dressers)
- Custom and modular furniture
- Shelving units and storage solutions
Q: Do you offer custom furniture installation?
A: Yes, we specialize in custom furniture installation. Whether you have a unique or modular piece, we ensure precise assembly and placement according to your exact specifications.
Q: How long does furniture assembly typically take?
A: The time for furniture assembly depends on the complexity and number of pieces. On average, assembly can take 2-4 hours, but larger or more complex projects may take longer. We’ll provide an estimate during your consultation.
Q: Will you move my existing furniture to install new pieces?
A: Yes, we can help move your existing furniture to prepare for the new pieces, but we recommend clearing the space in advance to allow for a more efficient installation.
Blinds Installation
Q: What types of blinds do you install?
A: We install a variety of blinds and shades, including:
- Vertical Blinds
- Horizontal Blinds
- Roman Shades
- Motorized Blinds and Shades
- Custom Blinds and Shades
Q: Can you install motorized blinds?
A: Yes, we offer motorized blinds installation. Motorized blinds offer convenience and can be controlled via remote or smart home systems. We’ll help you select the best option for your needs and ensure a smooth, professional installation.
Q: How long does blinds installation take?
A: Most blinds installations take around 1-2 hours per room. Motorized or custom installations may require a bit more time due to additional setup requirements.
Q: Do I need to provide measurements for blinds installation?
A: No need to worry about measurements! We will take precise measurements during the consultation to ensure your blinds are a perfect fit for your windows.
Wall Panel Installation
Q: What types of wall panels do you install?
A: We install a wide variety of wall panels, including:
- Wood Panels
- PVC and WPC (Wood Plastic Composite) Panels
- Acoustic Panels
- Decorative 3D Wall Panels
- Custom Wall Paneling
Q: Are wall panels suitable for high-humidity areas?
A: Yes, we offer moisture-resistant wall panels like PVC and WPC panels, which are perfect for high-humidity areas such as bathrooms and kitchens. These materials are durable, easy to maintain, and resistant to moisture.
Q: Can you install soundproof or acoustic wall panels?
A: Yes, we specialize in the installation of acoustic wall panels that help improve sound insulation and reduce noise. These panels are ideal for home theaters, recording studios, and offices.
Q: How long does wall panel installation take?
A: Wall panel installation typically takes 1-2 days, depending on the size of the space and the complexity of the design. We’ll give you a more specific timeline after the initial consultation.
Payment and Warranty
Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and bank transfers. We also offer flexible payment options for larger projects.
Q: Do you offer financing options?
A: Yes, we offer financing options for certain services. Please contact us for more information on available payment plans to make your project more affordable.
Q: What warranties do you offer on your services?
A: We provide a 1-year warranty on all installation workmanship, ensuring quality service. Product warranties depend on the manufacturer and typically range from 10 years to lifetime coverage. We will provide all relevant warranty details during your consultation.
Contact Us
Q: How can I contact you if I have more questions?
A: You can reach us by phone, email, or through our website’s contact form. Our friendly customer support team is always available to assist you with any inquiries or concerns.
Q: What areas do you serve?
A: We serve London, England, Wales . If you’re unsure whether we cover your area, feel free to contact us and we’ll confirm if we can assist with your project.