Delivery Information
DELIVERY TERMS AND CONDITIONS
FREE DELIVERY...
Our Free Delivery is on all our products available online with in 10 miles from our store location, no matter how small your order, delivery is FREE!!! From 10 to 30 Miles the delivery charges are £30 and within London the delivery changes are £50 but it may vary on product weight and dimensions. Any delivery apart from London would be charged £70 for each product that may varies on product weight and dimensions. However we deliver in UK Mainland addresses, which includes all of England and Wales and part of Scotland. We can still deliver to the Scottish Highlands, however this will incur an additional delivery charge, which will depend on the size and weight of the order.
For a price for delivery to all other areas please email us sales@atcflooringltd.co.uk with what you wish to order and your postcode.
DELIVERY TIMES & DAYS
ATC Flooring Ltd deliver all stock products within 4 working days, with the exception of some carpets, tiles and furniture which may have a longer lead time. Please contact us to confirm. All customers can email us at sales@atcflooringltd.co.uk to check how soon specific products take to be delivered.
Deliveries are Monday - Friday. Deliveries can be anytime between 09:00 - 19:00, to residential addresses and 09:00 - 17:00 to business addresses. ETA (estimated time of arrival) cannot be given, however if your order is in stock and you would like it to arrive before a certain time or on a Saturday, we can arrange this for an additional fee, please request this before ordering.
Other Delivery Options
Light deliveries
For packages under 50kg, we provide a light delivery service to your door between 8am and 6pm. You’ll receive an email and SMS confirming an expected four-hour delivery slot.
Free store collects
Our store collects service is now available in two working days after your order has been placed from our Coventry site. This service is only available Mon-Sat 09:00-19:00pm.
Delivery to remote areas
We can deliver remote areas for an additional charge. We're currently unable to offer an estimated delivery time for this option.
DELIVERY PARTNERS
Our delivery partners deliver ATC’s products across the UK, including Furniture (Sofas, beds, dining tables, coffee tables) and Flooring (LVT, laminate, carpets, vinyl, engineered wood, artificial grass).
In some instances of large items, it is important to arrange suitable assistance to help take delivery of your goods, if you are unsure, please contact us prior to discuss.
Pickup & Delivery: Our delivery partners collect products as per schedule
and ensure safe and timely delivery.
• Handling: Our delivery partners are responsible for preventing damage or loss
during transit.
• Payment: ATC shall compensate Carrier as per agreed rates.
• Liabilities: Carrier must maintain adequate insurance for goods in transit.
For express delivery, please call on 07902 312342
or alternatively use our email on sales@atcflooringltd.co.uk